Frequently Asked Questions
Everything you need to know about shopping with RealVagina
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I determine the correct size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific brand measurements to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
How can I track my package after it ships?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Are your materials sustainably sourced?
At RealVagina, we prioritize high-quality fabrics and ethical manufacturing. We are committed to increasing our use of organic and recycled materials in every new collection.